Company: VFX AI, Inc., 228 Hamilton Avenue, Palo Alto, CA 94301
Email: privacy@vfxai.com • support@vfxai.com
Effective Date: October 20, 2025
Company: VFX AI, Inc., 228 Hamilton Avenue, Palo Alto, CA 94301
Email: privacy@vfxai.com • support@vfxai.com
These Terms of Service ("Terms") govern your access to and use of the VFX AI platform, websites, mobile apps, APIs, and related services (collectively, the "Services"). By creating an account, accessing, or using the Services, you agree to these Terms and our Privacy Policy (together, the "Agreement").
User Content: anything you upload, submit, or stream to the Services (e.g., videos, audio, images, text, prompts).
Output: any content generated, edited, processed, or transformed by the Services based on your inputs (e.g., AI-generated clips, captions, effects).
Publicity Rights: rights in a person's name, image, likeness, voice, and other indicia of identity.
Paid Services: subscriptions, usage-based plans, add-ons, credits, or enterprise tiers you purchase.
You/Customer: the individual or entity using the Services. If you use the Services for a business, "you" includes that business and you represent you have authority to bind it.
Age: You must be 13 or older to use the Services. If you are under the age of majority where you live, you may only use the Services with consent from a parent/guardian who accepts these Terms on your behalf.
Organizations: If you use the Services on behalf of a company or organization, you represent you have authority to bind it to the Agreement. You are responsible for all activity under your organization's accounts.
Provide accurate, current information; keep your credentials confidential; do not share access outside your organization. You are responsible for all activities under your account. Notify us promptly of any unauthorized use.
You retain ownership of User Content. You grant VFX AI a worldwide, non-exclusive, royalty-free license to host, store, process, transcode, display, perform, and create technical adaptations of your User Content solely to operate, secure, and improve the Services and provide requested features (e.g., previews, exports, collaboration, moderation, support).
If you choose to publish or share content publicly via the Services, you also grant us the rights necessary to distribute and display that content to the audience you select.
You are responsible for obtaining all necessary permissions (including music, footage, trademarks, and consents for Publicity Rights) in your User Content. Do not upload anything you lack rights to use.
Ownership between you and us: As between you and VFX AI, and to the extent permitted by law and by any applicable third-party license terms, we assign to you our rights in the Output generated from your inputs, subject to these Terms and any usage restrictions we disclose (for example, content that incorporates third-party assets or open-source models may carry additional terms).
Your responsibilities: You are responsible for how you use Outputs. You must not claim that Outputs are "unaltered real footage" where that would be misleading; comply with labeling, disclosure, and deepfake laws; and obtain consent where Outputs depict or simulate an identifiable person's voice or likeness.
Safety & watermarking: We may apply visible or invisible watermarks or provenance signals to help deter misuse and support transparency.
No exclusivity: Due to the nature of generative systems, others may receive similar Outputs from similar prompts. We do not guarantee uniqueness.
You will not (and will not help others to):
We may investigate and suspend or terminate accounts for suspected violations and may block or remove content at our discretion.
The Services may interoperate with third-party accounts (e.g., YouTube, Google Drive, cloud storage, stock assets). Your use of third-party services is governed by their terms and privacy policies. We're not responsible for those services, their content, or availability.
By providing contact details, you consent to receive service and account communications (including security alerts and transactional messages). Where required, we will obtain your marketing consent separately. Carrier/message rates may apply.
See our Privacy Policy for how we collect and use personal data and our cookie practices. Do not upload personal data you are not authorized to share. If you need a Data Processing Addendum (DPA) for business use, contact us.
We may offer experimental or beta features. They are provided "as is," may be rate-limited, modified, or discontinued without notice, and may be less reliable than generally available features.
Plans & pricing: Described at checkout or in your account. We may change pricing or features prospectively; we'll notify you in advance where legally required.
Subscriptions & auto-renewal: Subscriptions renew automatically at the then-current rate unless you cancel in your account before the renewal date.
Trials & credits: Trials convert to paid unless you cancel before the end of the trial. Promotional credits expire as stated and have no cash value.
Payments: You authorize us and our payment processors to charge your selected payment method. Keep your billing info current. We may suspend or cancel for non-payment.
Refunds: Except where stated otherwise or required by law, fees are non-refundable. If you believe we charged you in error, contact support within 30 days.
Taxes: Prices may exclude taxes. You are responsible for applicable taxes, duties, and government charges, unless we are legally required to collect them.
If you use our API, you must comply with usage limits, security requirements, branding guidelines, and any developer documentation. You may not resell or sub-license API access or share keys. We may rotate keys, throttle, or suspend access to protect the platform.
The Services, including software, models, and design, are owned by VFX AI and its licensors and are protected by IP laws. You may not copy, modify, host, or distribute our code or models except as expressly permitted.
If you provide feedback or suggestions, you grant VFX AI a perpetual, worldwide, royalty-free license to use them without restriction or obligation to you.
We respect copyright and Publicity Rights.
Designated Agent:
VFX AI, Inc. — DMCA Agent
228 Hamilton Avenue, Palo Alto, CA 94301
Email: legal@vfxai.com
Your notice must include: (a) signature; (b) identification of the work/right claimed infringed; (c) identification and location of the material; (d) contact info; (e) good-faith statement of lack of authorization; (f) statement under penalty of perjury that the notice is accurate and you are authorized.
Counter-notices must include: signature, identification of removed material and its prior location, good-faith statement of mistake/misidentification, your contact info, and consent to jurisdiction of an appropriate U.S. federal court. We may restore material unless the complainant files suit in time.
You may stop using the Services at any time and can delete your account in settings (we may retain limited records as permitted by law). We may suspend or terminate access immediately for violations, risk to the platform, legal requirements, or non-payment. Sections intended to survive (including 5–7, 10–12, 14–20) survive termination.
We may change or discontinue features, impose limits, or correct errors. We aim for high availability but do not guarantee uninterrupted service. We may auto-update software.
THE SERVICES AND OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, VFX AI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE. WE DO NOT WARRANT THAT THE SERVICES OR OUTPUTS WILL BE ERROR-FREE, UNINTERRUPTED, OR MEET YOUR NEEDS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VFX AI AND ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS, LOST DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR SUBSTITUTE SERVICES), EVEN IF ADVISED OF THE POSSIBILITY.
OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF US$100 OR THE AMOUNTS PAID BY YOU TO VFX AI FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.
Some jurisdictions do not allow certain limitations; where prohibited, these limits apply to the fullest extent permitted.
You will defend, indemnify, and hold harmless VFX AI and its affiliates, officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your User Content or Outputs; (b) your use of the Services; (c) your violation of the Agreement or law; or (d) your violation of third-party rights (including Publicity Rights).
Informal resolution first: Contact us to try to resolve disputes informally.
Arbitration: If unresolved, any dispute arising out of or relating to this Agreement will be finally settled by binding arbitration in Santa Clara County, California, under the JAMS Streamlined Arbitration Rules in English, by one arbitrator experienced in commercial/IP disputes. Judgment on the award may be entered in any court of competent jurisdiction.
Costs: JAMS rules govern fees. VFX AI will pay arbitration fees for claims under US$75,000 and will not seek attorneys' fees unless the claim is frivolous.
Small claims & IP relief: Either party may bring qualifying claims in small claims court or seek injunctive/equitable relief in court to prevent actual or threatened infringement or misuse of IP or Publicity Rights.
Jury & class-action waiver: YOU AND VFX AI WAIVE JURY TRIAL AND CLASS/REPRESENTATIVE ACTIONS. Claims must be brought individually.
Opt-out: You may opt out of arbitration by mailing a signed notice to the address above within 30 days of first accepting these Terms, stating your name, contact info, account email/phone, and that you are opting out of arbitration.
Governing law & venue: The Federal Arbitration Act, U.S. federal law, and the laws of California govern these Terms. If the arbitration agreement is found unenforceable, the exclusive venue is state or federal courts in Santa Clara County, California.
You must comply with U.S. and international export, re-export, and sanctions laws. You may not use the Services if you are located in or are a resident of an embargoed country or are on a government sanctions list.
We may update these Terms. We will post the updated Terms and change the "Effective Date" above; for material changes, we will provide reasonable notice (e.g., email or in-product notice). If you continue using the Services after the changes take effect, you accept the updated Terms.
Severability: If a provision is unenforceable, the rest remain in effect.
No waiver: Our failure to enforce a provision is not a waiver.
Assignment: You may not assign these Terms without our consent; we may assign them.
Entire agreement: These Terms and the Privacy Policy are the entire agreement between you and VFX AI regarding the Services (unless a separately signed agreement expressly overrides them).
Interpretation: "Including" means "including without limitation."
If you have any questions about these Terms of Service, please contact us: